About — L2SLiberia

Our Story

Born From What Reuben Witnessed.

Born and raised in Liberia, our founder Reuben Reeves witnessed firsthand the devastation of untreated mental illness — neighbours chained because families had no other answer, women with nowhere to turn, children falling through every crack in a system that barely existed.

Rather than accept this as inevitable, Reuben asked a different question: What if the phone in every Liberian's pocket could become their first step toward healing?

From that question, L2SLiberia was born — a hotline anyone can call, a mobile clinic that travels to them, and a growing network of referrals that wraps around the most vulnerable.

“No Liberian should suffer alone, in silence, without hope.”

— Reuben Reeves, Founder

Our Mission

To provide free, accessible, trauma-informed mental health support to all Liberians through a toll-free hotline and mobile clinic, reaching those most left behind.

Our Vision

A Liberia — and a West Africa — where mental health is understood, destigmatised, and accessible to all. Where no person suffers alone.

Our Values

Dignity. Accessibility. Cultural Humility. Trauma-Informed Care. Radical Transparency. People Before Institutions. Community Accountability.

Theory of Change

If We Remove the Barriers, Healing Follows.

Our Theory of Change is our causal logic — the precise argument for how and why our actions produce the change we exist to create.

“If we remove the barriers of cost, distance, and stigma — and deliver trauma-informed, culturally grounded mental health care to those most left behind — then Liberians will heal, communities will strengthen, and the cycle of untreated suffering will break.”

IF barriers to access are removed…

A toll-free hotline eliminates the cost barrier. A mobile clinic eliminates distance. Liberian counsellors eliminate language and cultural barriers. Visible, trusted services reduce stigma. Together, they lower the threshold for reaching out from impossible to possible.

…AND care is delivered trauma-informed and culturally grounded…

Access alone is not enough. Our Liberian counsellors speak the languages and understand the culture of the people they serve. Trauma-informed principles — safety, trust, choice, collaboration, empowerment — guide every interaction, every time.

…AND people are connected to the wider ecosystem of support…

Individual healing is sustained when people connect to broader systems: hospitals, safe houses, legal aid, child protection, community structures. Our referral network ensures no one is left alone after the first call.

…THEN sustainable, systemic change becomes possible.

Individual healing multiplied by community multiplied by time equals systemic change. Individuals stabilise, families strengthen, communities grow more resilient, and advocacy creates pressure for government investment in mental health across Liberia and West Africa.

The Ultimate Impact

A Liberia — and a West Africa — where mental health is accessible to all.

See Our Impact →

Accreditation & Affiliation

Part of a Larger Movement.

L2SLiberia is the Liberia office of Letters to Strangers, a 501(c)(3) non-profit, independently registered in Liberia and accredited by the Ministry of Health and Social Welfare.

Letters to Strangers — 501(c)(3)

L2SLiberia operates as the Liberia office of Letters to Strangers, a registered 501(c)(3) non-profit committed to global mental health access.

Ministry of Health & Social Welfare

Independently registered in Liberia and fully accredited by the Ministry of Health and Social Welfare, ensuring compliance with national health standards.

Who We Are & Why We Exist.